Revenue Administrator

Summary:  The Revenue Administrator is highly organized, detail oriented, and is responsible for managing and overseeing a range of legal and administrative tasks concerning tenant accounts, compliance, and reporting. With a strong understanding of legal processes within the Residential Tenancy Act (RTA) and excellent communication skills, the Revenue Administrator has the capacity to coordinate with multiple stakeholders to ensure accuracy and compliance.

What you’ll get to do:

Legal Documentation & Processing:

• Increase worksheet preparation.

• N1 and N2 Serving: Create worksheets (Guideline, Pending/Approved AGI), generate increase notices to process and serve.
• AGI/Tax Decrease: Prepare/distribute disclosure documents, prepare hearing/order packages, organize copies for residents and prepare Certificate of Service (COS) for LTB filing.

Rent Adjustments & Reconciliation:

• Post AGI/Tax Decrease: Review order and post via Yardi worksheets and/or manual rent calculations, update/post lease charges.

Notices and Compliance Management:

• Issuance of N4s: Review A/R legal and arrears, confirm payments with site team, and generate/serve N4 notices.
• Manage Payment Plan Compliance: Monitor and ensure compliance with payment plans, update legal records, and file breaches where applicable.
• Manage Eviction Orders: Review overdue orders, verify balances, and address maintenance or tenancy issues before proceeding with eviction filings.

Tenant Communication and Reporting:

• Review Small Balances ($0-$250): Prepare and send communication letters to tenants.
• Monthly/Quarterly Reporting: Provide client-by-client updates on arrears and legal statuses.

Legal Filing and Coordination:

• Issuance of Notices (N5, N6, N7, N8): Coordinate with property management, site teams, and paralegals for timely filing.
• L1 and Other Filings: Manage orders and enforce filings as required.
• Tenant Applications (T2, T6, A2): Collaborate with property management, site teams, and paralegals to process tenant applications.

Arrears and Relief Applications:

• Arrears Review: Pull legal reports and follow up on updates and actions related to legal files.
• Relief Applications: Review tenant applications, correspond with tenants, and coordinate decisions with senior leadership. Apply approved or declined credits to tenant accounts.

Additional Administrative Tasks:

• Submit BR/ABR Increase Reports to Payroll: Assist in pulling reports for payroll submission under supervisor’s guidance.

Who You Are:

• College Diploma within Business Administration
• Minimum one to two years’ experience in Property Management is an asset
• Proficiency in MS Office and Yardi is required.
• Experience in preparing legal documents and ensuring compliance with regulations.
• Knowledge of the RTA.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proven customer service experience is essential, with a strong focus on responsiveness and courtesy.
• Exceptional communication skills, both written and verbal, are a must.
• Highly analytical and organized, with excellent attention to detail.
• Strong ability to prioritize tasks and stay focused on achieving goals.
• Capable of multitasking effectively while meeting deadlines in a fast-paced environment.
• Proactive in managing time and responsibilities efficiently.
• Dedicated to providing outstanding customer service, maintaining professionalism and courtesy in all interactions.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting accessibility@greenwin.ca. We encourage all qualified candidates to apply.